Exercise good judgement
- Do nothing that would put your life or that of others in danger.
- Call 9-1-1 to advise emergency services of the situation. Describe the situation precisely.
- Provide assistance to those injured and comfort witnesses who are in shock after all danger is past.
- Avoid using your cell phone so as not to overload the network.
- Reassure your family and friends. If possible, use a landline to do so.
- Remove children from the scene of the violence when possible and comfort them.
- Make room for the emergency services as soon as they arrive and remain at their disposal to tell what you have witnessed.
- Respect the safety instructions in effect.
- Identify emergency exits.
- Pay attention to your intuition and signal the security services of the premises where you are; report any unusual facts or actions that cause you to think that a malicious act is being prepared. It’s better to be wrong than to regret not having taken action.
- Follow the directions given by the authorities when there is a threat, for example, if they require evacuation of where you are.
- Learn how to give first aid to an injured person.
Ministère de la Sécurité publique du Québec
Government of Canada