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Customer service: survey

The City Council has passed the customer service declaration (in French) provided by the Town Planning Department on April 13, 2015.

This declaration presents the commitments of the Town Planning Department regarding the receipt and processing of requests and is a way to ensure that everyone can be aware of and pursue the same goal, which is to provide quality service to the resident. At the same time, this document allows everyone to know their roles and tasks.

If you recently obtained a permit and would like to send us your comments…

You can complete the survey below, which will be sent to the director of the Town Planning Department, Ms. Geneviève Demers, or you can print it, complete it, and drop it off at the Town Planning Department’s reception desk at 1145 Rue de Saint-Jovite.

  • Form - Customer service: survey